Bank of America Financial Center

Reviews

• ★ ☆ ☆ ☆ ☆
  Hate their ATM! Key numbers don't really work, you have to press them really hard, I never have time to go to the bank so I go at night and the ATM Is ALWAYS full of spiders! SOMEONE REALLY NEEDS TO DO SOMETHING ABOUT IT! Besides that, I love that bank and their employee.
  By Jose Martinez, March 05, 2018
• ★ ★ ★ ☆ ☆
  It is sad that the drive-through has closed. I am handicapped and it's difficult to get to inside tellers. It's obvious that customer service isn't the priority with corporate Bank of America.
  By Mary Berger, July 28, 2017
• ★ ☆ ☆ ☆ ☆
  What a sad bank. Affluent customers are steered to Merrill, which isn't what most of us want, or we are abandoned. I was called by someone who said he was the relationship manager of the branch. I think he was drumming up business, but I had an extremely large HELOC that expired in 2014 and it seemed a free new line at a low rate made sense. The size was too large for him to quote me, so he promised to get back to me the next day with all the necessary info. I am still waiting two weeks later. I called yesterday and was told the relationship manager was busy but would call me back. I also asked to talk to the mortgage coordinator and was told she would call back within minutes and that she only was in the branch on Mon and Thur. Hours passed and still no call from either. And my account balances are still large despite switching most of my money to JP Morgan. They are definitely proving my decision correct!
  By David K, May 18, 2017
• ★ ☆ ☆ ☆ ☆
  I am writing this complaint and more for reasons that denigrate my person and for racist reasons .. today I went to the bank to make my payment of my credit card and it is not the first time this happened to me, they are many times, but 4 times that happens to me with the same person ... Letizia scalici .. but I get tired of the treatment of this woman letizia scalici, who is the one who always treats me badly, with racism and without education, is an arrogant, rude, And grumpy .. today told me to leave my bank because I do not speak English and if indeed my English is not very good, but that is no reason for her to treat me wrong. And although I do not speak English well has not been a reason to stop paying the bank, she has to know that thanks to customers has work .. seriously this woman is bad and also racist, this ceases to be one of the best banks Due to people like this woman Letizia scalici ... that badly treat customers we no longer have account with this bank ,, it is terrible that this woman is in customer service because she does not have anything friendly at all .....
  By Jessika Pozo, May 02, 2017

Photos